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💬 Ask Abi

Computer acting up? Just describe it.

Slow computer, weird error, won't turn on, possible virus — whatever's happening, just tell me. I'll help you figure out what it is and what to do about it.

or book a free consult →

Free consult · Pay only if fixed · from $24.99

What it's like to work with Abi.

★★★★★  Testimonial

"He's my person now for anything computer related."

"My MacBook had been sitting in a drawer for a good while, and when I finally opened it the WiFi just wouldn't connect. I was Googling around and found Abi. What I really liked straight away was his whole remote setup — you don't have to go anywhere, just a call from home. I sent him a message on WhatsApp, he got back to me quickly, we booked a call, he connected to my screen and sorted it out in the same session."

"He took his time, never made me feel rushed, and actually listened instead of just clicking around. For the convenience and the price, it's worth it." — Paul

Examples of things people ask.

There's no "wrong" question here. These are just to give you a sense of what fits.

01

"My laptop is slow — is it worth fixing or should I replace it?"

Honest answer based on age, cost to fix, and what you'd spend on new. No upsell either way.

02

"Is this email a scam?"

Forward it, screenshot it, describe it — I'll help you figure out if it's safe or sketchy.

03

"My computer keeps crashing. What could it be?"

Could be overheating, a failing drive, bad RAM, or a software issue. Describe what's happening and I'll help narrow it down.

04

"Should I use a password manager? Which one?"

Yes you should. Here's the simplest way to get started without overwhelming yourself.

05

"My computer won't turn on at all."

More fixable than you'd think. Tell me what happens when you press power — any sounds, lights, or error screens — and I'll walk you through it.

06

"Best laptop for a college student?"

Depends on what they're studying. Tell me, and I'll help you pick something that lasts.

07

"Can you help if I'm not in Kitchener?"

Yes. Most fixes happen over screen share — no driving, no drop-off needed, wherever you are in Canada.

08

"This product looks too cheap. Is it real?"

Drop me the link. I'll tell you if it's a deal, a knockoff, or a scam waiting to happen.

Three steps. That's it.

step 01

Describe what's happening

Message Abi on WhatsApp, Messenger, or email. Plain language is fine — no tech speak needed.

step 02

Abi diagnoses it

He'll ask a couple of follow-up questions, then tell you exactly what's going on and what it'll take to fix it.

step 03

We fix it — or you don't pay

Remote session over screen share. Most issues sorted in one call. No fix, no charge — that's the deal.

No call center. No script. No upsell.

OMXAV is just Abi — no agents, no handoffs. You always talk directly to the person fixing your computer. If something can't be fixed remotely, he'll tell you straight and help you figure out next steps.

Got something on your mind? Send it.

Quick questions are always free. For hands-on help, start with a free consult — no charge unless we fix it.

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